BUYING FROM US
We’ve recently changed the way our online shop works to make ordering simpler and more reliable for our customers.
When you browse products on the Craddock’s Savoury Biscuits website and click Buy Now, you’ll be securely redirected to our trusted retail partner, Fennel & Ginger, who will take care of payment, fulfilment, and delivery.
Why the change?
By partnering with an established specialist retailer, we can:
Ensure quicker and more efficient order fulfilment. Provide a smooth, secure checkout experience. Focus more of our time on what we do best — baking exceptional savoury biscuits
What to expect
You’ll start your journey on the Craddock’s Savoury Biscuits website. When you’re ready to buy, you’ll be taken to Fennel & Ginger’s website to complete your order. Your purchase, delivery, and any order enquiries will be handled directly by them
This means you may notice a change in website design when you move to checkout — that’s completely normal, and your order is in safe hands.
If you have any questions about our products, we’re always happy to help. For anything relating to payment, delivery, or returns, Fennel & Ginger will be your point of contact.